Contact us
As part of our commitment to maintaining high levels of customer service, we're committed to using best practice and implementing policies and procedures to ensure our customers are dealt with on a consistent and fair basis. This is reflected in the guidance notes provided within our products and services.
Customer Service (UK)
Head office
Society of Claims Professionals
C/o Chartered Insurance Institute
42-48 High Road,
South Woodford,
London, E18 2JP
Contact details
Online webchat service Mon to Fri: 8am - 6pm (BST)
Telephone service Mon to Fri: 9am – 5pm (BST)
+44 (0)20 8989 8464
customer.serv@cii.co.uk
Examination support
Review our support section if you have questions about your examination entry confirmation, permit or our assessment policies.
Feedback and complaints
Tell us what we're doing well or how we can do things better.