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Updates on coronavirus (COVID-19)

Latest articles

New FCA guidance on vulnerable customers

The Financial Conduct (FCA) announce new guidance for firms on the fair treatment of vulnerable customers.

Life under lockdown - Board members working from home

Society of Claims Professionals' Board member Karl Parr shares his thoughts and experiences of working from home during the lockdown.

Professional Focus: The transformation of insurance risk

Professional Focus interview featuring Jeffrey Skelton discussing the transformation of insurance risk understanding.

The Basic Business Interruption Book

Business Interruption insurance is often seen as a complex subject that requires specialist knowledge to handle claims. So where do you start if you want to understand the basics?