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The ‘lockdown’ is fast approaching its third month, and here at the Society of Claims Professionals we continue to examine the key issues facing the sector.
Regulator outlines ways for financial professionals to keep up with their continuing professional development.
Why customer expectation ultimately determines the trust of the public in insurance related to the unprecedented claims pandemic arising from COVID-19.
What’s a “habit”? According to The Concise Oxford Dictionary, a habit is a “settled tendency or practice” or an “automatic reaction to a specific situation”. What about a “routine”? A routine is “regular course of procedure, unvarying performance of certain acts”.
